Course Details
Course Feature
- Skill level Beginner
- Duration 6 Week
- Lectures 20
- Students 200
- Certificate Yes
- Quizzes 5
Instructor
George M. Whitesides
Professor
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Computer Communications Specialist
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Researches specific technical hardware and software related questions and problems from management, programming, operations, systems and maintenance personnel as well as users.
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Coordinates as liaison with systems, operations and maintenance personnel computing facilities connected to the communication network on matters of network hardware and software interfacing and services, and problem resolution.
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Prepares documentation on hardware and software, interface specifications, protocols, and communication operation and maintenance practices as well as problem resolutions.
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Develops, operates and maintains network checks to test and evaluate the accessibility of modems and computers for users.
Purpose of Classification:
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Develops, operates and maintains network checks to test and evaluate the accessibility of modems and computers for users.
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Maintains, develops, and operates high-speed communications network facilities, including links, switching systems and network monitoring and control facilities.
Distinguishing Characteristics:
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This is first in a series of four classifications. Incumbents in this class act as consultants to systems users by responding to trouble calls, recommending solutions and/or resolving network problems.
Knowledge, Skills and Abilities:
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Knowledge of the principles, of communication system operation, maintenance, monitoring and control.
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Knowledge of multiprogramming computer operating system methods and procedures.
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Knowledge of the principles and practices of software systems programming.